Privacy Policy

Last updated: 2025/12/03

1. Introduction

This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit this website, make an enquiry, or engage with my training services.

I am committed to protecting your personal information and to complying with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

By using this website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information I Collect

I may collect and process the following personal information:

Your name and surname
Email address
Phone number or WhatsApp number
Company name, if applicable
Training requirements or enquiry details
Any information you submit through contact or training request forms
Files or documents you choose to upload
Technical information such as IP address, browser type, and pages visited

I only collect information that is necessary to respond to enquiries or provide training services.

3. How I Use Your Information

Your personal information is used to:

Respond to your enquiries and training requests
Communicate with you about training options, availability, and scheduling
Provide training services and related support
Send information you have specifically requested
Improve this website and my training services

I do not sell, rent, or trade your personal information to third parties.

4. Lawful Basis for Processing

I process personal information based on one or more of the following lawful grounds:

Your consent
The need to provide a requested service or training
Compliance with legal obligations
Legitimate business interests related to delivering training services

5. Sharing of Information

I only share personal information where it is necessary and only with:

Service providers that assist with website hosting, email delivery, or form processing
Software platforms used to deliver online training or communication

Any third parties I use are required to protect your information and use it only for the purpose intended.

6. Storage and Security of Information

I take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.

Your information is stored securely and access is limited to authorised persons only.

I retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

7. Your Rights

You have the right to:

Request access to the personal information I hold about you
Request correction or deletion of your personal information
Withdraw consent at any time where processing is based on consent
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

You may exercise these rights by contacting me using the details below.

8. Cookies and Website Analytics

This website may use cookies or similar technologies to improve user experience and to analyse website usage.

Cookies do not collect personal information unless you choose to provide it. You can disable cookies through your browser settings if you prefer.

9. External Links

This website may contain links to third-party websites or platforms, including online training providers. I am not responsible for the privacy practices or content of those external websites.

I recommend reviewing their privacy policies separately.

10. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply from the date of publication.

11. Contact Me

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me directly.

Name: Jeff Sharman
Email: jsharman9@gmail.com